Terms & Conditions

By using our services, you agree to the following terms and conditions:

Disclaimer: We accept and publish only original contents of the authors. Views and expressions in the published books are of the authors. As publishers, we try to verify the facts to the extent possible. We are not liable for any violation of law either before or after publishing of the books for the contents and views in the books.

  1. Royalties: Authors receive a 10% royalty on sold books annually.
  2. Discounts for Authors: Authors purchasing books directly from us receive a 40% discount on the MRP.
  3. Sales Discounts: Periodic discounts ranging from 10% to 30% may be applied to various books.
  4. Distribution: We distribute books from other authors and publishers upon authorization.
  5. Payments: Distributors and bookstores are paid as per mutually agreed terms.
  6. Shipping: Packing charges are included in online sales; courier charges are extra based on the destination.
  7. Refunds: Refunds are offered within seven days of a complaint, excluding courier charges, upon receipt of the returned product.
  8. Timely Completion: We ensure timely completion of orders and projects.
  9. Customer Satisfaction: We prioritize customer satisfaction and strive to meet their needs efficiently.
  10. Payment Coordination: We collaborate with payment gateways and other agencies under agreed terms for optimal results.

For any inquiries, please contact us at:

  • Tel: 02717 411235
  • Mob: 93777 13090
  • Email: serenepublishers@gmail.com